Leading online bank with an initiative to rebrand all of its documents, letters & statements.
CEDAR CX Technologies was brought in to accomplish the rebranding of all customer correspondence and documentation in six months, and to implement a new set of content and correspondence management tools and electronic delivery capabilities included in CEDAR’s Communication Platform. Following the project:
These capabilities were deployed without requiring changes to their existing core systems or internal IT or outside print vendors having to undergo a complex implementation project. CEDAR as a service provider handled the needed project management and IT work.
CEDAR CX Technologies provides a Customer Experience (CX) Platform delivered as a hosted managed service. Our proprietary, configurable platform supports B2B and B2C omnichannel communications and replaces outdated and limited tools. www.cedarcx.com
Questions about how you can realize similar results with CEDAR? Give us a call at (770) 395-5060 or email us.