About This White Paper:
|CEDAR Document Technologies has been providing outsourced customer communications management technology and services for over 10 years. Our clients and their projects have given us a front row seat to the challenges facing corporations and experience in taking the most effective path for achieving results in an outsourced partnership. This paper looks at what drives the demand to outsource, the obstacles to outsourcing, the benefits of finding the right partner and the pitfalls to avoid.|
Who Should Read This Paper?
CEDAR Document Technologies offers a Comprehensive Customer Communication Platform delivered as a configurable set of services specifically configured to meet our clients’ needs and maximize return on investment. From core document composition, document content management, multi-channel delivery (Email, Print and Mail, website, mobile, text, fax) and response management to document archive capabilities CEDAR delivers the capabilities companies need to bridge the gap between core systems and the ideal customer experience. Our tools put the business users in control of document and communication content changes and take the strain off taxed IT resources by providing all necessary support before, during, and after project implementation.